Category Archives: Company News

Colin Batt Removals Expands: New Tenterden Depot Opening April 2026

26 March 2026 Colin Batt Removals Comment

Since 1978, Colin Batt Removals & Storage has been a trusted name across Kent, helping homeowners and businesses move with confidence. Today, we’re proud to announce an exciting new chapter in our journey: the opening of our second depot in the “Jewel of the Weald” — Tenterden.

This expansion strengthens our position as a leading Kent removals and storage company, bringing our award-winning customer service even closer to customers across the High Weald.

A New Removals Hub in Tenterden

Scheduled to open in April 2026, our new Tenterden depot has been carefully planned to meet growing demand for reliable, professional house removals in Tenterden and surrounding villages.

While our Ashford headquarters remains at the heart of our operations, this new location allows us to provide faster response times, increased availability, and a more localised service for customers in:

Tenterden & St Michaels
Cranbrook & Sissinghurst
Rolvenden & Benenden
Woodchurch & Biddenden

By establishing a dedicated base in Tenterden, we can better serve the unique needs of properties across the Weald — from historic cottages to modern family homes.

Local Knowledge Meets Award-Winning Service

Although we’re expanding, our core values remain exactly the same. Customers using our Tenterden removals service will benefit from:

Our British Standard BS EN 12522 accredited moving service
Highly trained, uniformed removals teams
Specialist equipment for piano removals and moving antiques
Secure, flexible storage solutions in Kent
A reputation built on over 45 years of trusted service

Our team understands the challenges of moving in the High Weald — from narrow country lanes to listed buildings — and we bring the expertise needed to handle every move with care and precision.

A Prime Location in the Heart of Tenterden

While we’re not revealing the full address just yet, our new Tenterden depot is ideally positioned just outside the centre of Tenterden — offering excellent access to the surrounding Wealden villages and main transport routes across Kent.

Carefully chosen for both convenience and accessibility, the site allows our removals teams to respond quickly to moves across Tenterden, Cranbrook, Benenden and beyond — while still maintaining the discreet, secure environment needed for professional storage services.

We’ll be sharing the full location details very soon, so keep an eye on our updates.

Removals & Storage in Tenterden – Book now

We are already taking enquiries for house removals in Tenterden and the wider Weald area for April and beyond.

If you’re planning a move, renovation, or need secure storage, now is the perfect time to get in touch. Our expanded presence means we can offer more flexible dates and even greater support throughout your move.

👉 Request your free removals quote today and discover how Colin Batt Removals can make your move simple, safe, and stress-free.

Looking Ahead

The opening of our Tenterden depot marks an exciting step forward — not just for our business, but for the communities we serve. We’re proud to continue supporting homeowners across Kent with dependable, professional removals and storage services.

We look forward to welcoming our first customers through the doors in April 2026.

Ready to Move? Let’s Make It Smooth.

Start with a free, no-obligation survey and quotation.

📞 Ashford: 01233 740 395 | Maidstone: 01622 235 630 | Canterbury: 01227 752 901

Request a Call Back

Your home. Your belongings. Your move.
Handled with care, by people who care.

Colin Batt Removals – Where Service is Key

Company News

We’re recruiting! House Removals Porter

7 February 2024 Colin Batt Removals Comment

We are recruiting for an enthusiastic removals porter to join our award-winning team. You must be physically fit, enjoy manual labour, be hard working, be a strong team player and have effective communication skills. As you will be entering customers’ homes and handling their possessions, you must be professional, courteous and always well-presented.

As an expanding family business, we are looking for the right individual to join our team. We are passionate about delivering the absolute best removals with outstanding customer service and are looking for a porter who wants to be part of a top-performing team.

You will be required to assist in packing, loading and moving customers’ furniture and belongings. As piano removal specialists your role will also include handling these delicate instruments. A full induction and ongoing training programme is provided for all aspects of the job.

The job includes but is not limited to:

Vehicle Preparation
Packing
Loading and unloading customer goods
Piano Moving
General Deliveries
Paperwork in support of the above activities

This is a full-time position with flexible start and finish times to meet customer demand. Most days are from around 7.30am to 4.30pm. Some UK and European travel will be required with nights away from home and as such you need or be able to obtain a valid passport. A full and clean driving licence is desirable and previous knowledge of the removals industry would be advantageous.

We are offering a competitive salary which is dependent upon your experience and skills. To apply please send your CV and covering letter to info@colinbattremovals.co.uk. Please send any questions or queries to the same address.

This is a fantastic opportunity for a keen individual to join our growing company. Come and join our award-winning team and enjoy working with one of the best in the removals and storage industry.

Company News

Coronavirus Update: Colin Batt Removals

27 March 2020 Colin Batt Removals Comment

1 May 20

There have been several developments since our last Coronavirus update at the end of March. As such we want to update you on our plans and the changes to our house removals services.

First Colin Batt Removals will continue to adhere to Government guidance. This is supported by the advice of our trade body the BAR (British Association of Removers). The Government and BAR recommended all removals companies suspend all operational activity. This has resulted in the postponement of all but the most essential of house sales and moves.

Colin Batt Removals, just like most removals’ companies in the UK, have followed these guidelines rigorously. Protecting the health of our customers and staff and preventing the spread of COVID-19.

We realise that this has impacted our customers and would like to thank each and every one of you for your patience, understanding and support.

Looking Ahead

Following the Government’s update to extend the lockdown until 7 May, we have decided to provisionally commence house moves from the 11th May. Customers with previous bookings will be given priority for their move.

To ensure the continued safety of our staff and customers, all employees will be issued with PPE (Personal Protective Equipment) and we will maintain our practical shielding and hygiene measures. PPE will be provided in accordance with the latest guidelines issued by Public Health England.

Our decision to resume our removals service is understandably strictly conditional of any further Government updates. All bookings will be made on a provisional basis only and we will obviously keep all customers informed of all developments.

Once again thank you for your understanding, patience and custom during these unprecedented times.

#WhereServiceisKey

27 March 2020

After the Prime Minister’s Coronavirus (COVID-19) announcement on 23 March it is with a heavy heart that we must temporarily close our doors and stop conducting house removals until at least 14 April 2020.

House Removals

Our absolute priority is the safety of our staff and customers, and of course their families. The Government has stated that all house moves should be delayed until after the Coronavirus stay-at-home measures are relaxed. Sadly, we cannot conduct house moves and maintain the Coronavirus (COVID-19) social distancing measures. As such, we have taken the difficult decision to temporarily stop all house removals until 14 April 2020, at the earliest. If you see our vehicles about this is because we will be helping out the NHS if required.

Storage

All items in store with us will be maintained and kept safe. There will be no change to our storage service, security or insurance provision. Unfortunately, we will not be able to provide access to any stored items nor provide any out-of-store moves. This is for your safety and ours.

Office Support

Our office staff are now working from home but are available during normal office hours. If you have any questions or an enquiry about a future house removal do not hesitate to call. We can be contacted in the normal way – 0800 328 9175 or info@colinbattremovals.co.uk. Unfortunately we cannot conduct any site visits or deliver / collect any packing boxes during this period.

We have not taken the decision to close lightly. However, as both a responsible removal company and employer, we feel that it is our duty to temporarily close down to protect the health and wellbeing of the whole community.

These are uncertain times for us all, but by working together, and following the Government’s guidelines, we can all get through this. We will continue to monitor the situation, and we will keep you abreast of any updates as and when we can. Thank you for your support and understanding. Take care.

Colin Batt Removals Team

Company News

Frequently Asked Questions from Our Removals and Storage Clients

20 December 2019 Colin Batt Removals Comment

Removals and Storage FAQs

Domestic Removals Services

How far in advance do I need to book my moving date?

To be on the safe side it’s best to book your removals date as soon as possible to avoid disappointment. When your solicitor calls you to discuss possible exchange and completion dates, it is always best to call us at this point to check our availability. An optional cancellation waiver is also available to purchase should you require the added piece of mind when booking your removal service. This waiver covers your booking for up to 48 hours before the start of your removal service, should anything happen and you need to cancel.

Do I need to disassemble my furniture, or will our movers do it?

No, you do not need to disassemble your furniture if you do not want to, we are more than happy to carry out this task on your behalf on the day of the removals. Please make your surveyor aware of any dismantling of any furniture in advance so we can note this down for the team on the day.

Do I need to arrange a parking permit for the removal van?

A parking permit is not necessary unless the road requires residents to have one. Please ensure that there is sufficient reserved parking for our vehicle directly outside your houses. We need space to park and operate, and therefore need 15m free for this at your collection and delivery addresses. Your local council or police may be able to assist with this.

How long will the removals process take on the day?

This depends on the size and distance of your move. It can take anywhere between a couple of hours to a few days to complete the service. Another factor when it comes to how long a job takes is if you need to wait for the keys to be collected for your new property. Purchasing the late key waiver ahead of time will save you extra charges in this instance.

Are my belongings insured throughout the process?

Yes, all removals work that is carried out by our company comes with a liability insurance of £25,000 as standard. Additional insurance can be purchased at time of booking.

Storage Services

Is there a minimum amount of time I have to keep my belongings in storage for?

We can store your goods for however long you need, from a minimum period of one week to a number of years. Any amount of goods can be stored in our secure facilities, we have room for over 350 containers in our store.

Can I change the length of my storage term midway through?

Of course. Our customers are not bound by any contracts in regards to how long they would like us to store their goods in our secure facility for them. You can request your goods to come out of store whenever suits you, subject to us being available to carry out the removals.

Do I need to bring my belongings to the storage facility myself?

No, we will bring everything into store for you. The cost of this service will be set out in the quote you receive from our highly professional and skilled surveyor. However, if you would prefer to bring the items into storage yourself, you are more than welcome to do so.

Will my items be safe in your storage facility?

We go to great measures to ensure that your possessions are safe whilst they are in storage with us; from our monitored alarm system, which is linked to a rapid response police control station, to our CCTV system which is in operation 24 hours a day, 7 days a week.

Will my items be insured whilst in your storage facility?

Yes. All goods that are stored at our secure facility are covered by the company’s insurance in the event of a fire, theft, or accidental damage.

Will I have access to my items during the time that they are in storage?

Yes. If you would like to view your effects, we would require 48 hours’ notice (not including Saturday & Sunday) and if you would like to have your effects returned to you, we would require at least one weeks’ notice to make the necessary arrangements for you.

Are your storage solutions for domestic customers only?

No. We also offer piano storage, climate-controlled storage for Antiques, Wine and Fine Art, office and commercial storage, document archiving and external storage for plants and garden items.

Packing Services

Do I really need a packing service?

No, you are not obligated to accept a packing service that may have been quoted, but it is important to keep in mind that packing can take longer than you think, and there is no time on the day to do packing. Packing the contents of your entire house in your spare time can also be very stressful.

I can handle most of the packing, I just need help with a few bits. Can you help me?

We offer a range of packing services, from a full packing service – where we would pack everything, to a fragile packing service – which concentrates on your delicate and valuable items. We can also help if you just want someone to come along for a few hours to assist you with your packing. When our surveyor comes out to meet you, let him know what service level you require and we can provide you with quotation that will meet your needs.

Will you only pack for a removals job?

We understand that each of our customers will have unique demands, and as such we tailor each quotation to meet their exact specification. In the majority of cases, the packing service and removal service form the complete package for our clients; however, we can also offer a separate packing service, with no removal service attached, if required.

Are my items insured during the packing process?

All reputable removal companies, including all members of the British Association of Removers, will not insure goods that are packed by the owner. This is because the removal company and insurer cannot verify the condition of the item packed nor the safety of the packing. You should check that your building & contents insurance covers you if you pack your own items. Any goods that have been professionally packed by our company will be covered by our insurance.

What do I need to have ready before you start packing?

Before we start packing, we would strongly advise that you could sort out your belongings that you would like us to pack in each room. We also always advise that you retain a box of essentials that you take directly to your new house yourself. For example, your child’s favourite toy, cups, tea & coffee, toilet paper etc.

I’m planning on packing myself. Can you tell me where I can find good quality boxes?

All our packing materials are purpose built using only the best quality recyclable materials. They are specially designed for removals and for protecting your goods during the house move. All of our boxes are ‘double walled’ to ensure they have the strength to carry the weight of your goods and be stacked together. We have all the boxes and packing accessories that you will need, be that wrapping paper, wardrobe cartons, tape or mattress covers.

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Company News

Colin Batt Removals Shortlisted for Three Awards

15 November 2019 Colin Batt Removals Comment

Celebrations for Kent Removal Firm Colin Batt Removals

The team at family-run Kent removal firm Colin Batt Removals is celebrating again after being shortlisted for three awards. The company is a finalist in three categories in this year’s Ashford Business Awards – best customer service, best family-run business and best small business.

The team is hoping to build on their success last year, when they were finalists in the same three categories and won best family-run business. The winners will be announced at a dinner on Wednesday, November 20 at the Ashford International Hotel in Simone Weil Avenue.

The firm’s owner and managing director, Simon Batt, said: “To be shortlisted in three categories again is lovely. The quality of our service is something we’ve always prided ourselves on, so it always means a great deal to have that recognised.”

It’s been a pretty good couple of years for awards for the removal firm, which is based just outside Ashford and celebrated its 40th anniversary in 2018. That same year it won a Kent Excellence in Business Award for customer service, and was one of three companies shortlisted for the national British Association of Removers’ domestic mover of the year award, which is open to all 430 members of the professional body. The company also won the Ashford Business Award for customer service in 2017.

Run by Kings Hill event planners Best Business Events, the awards are open to businesses from Ashford, Folkestone, Deal, Dover, Hythe and Romney Marsh, and are judged by a panel of businesspeople from across Kent. There are separate awards for the Canterbury and Maidstone areas.

Shortlisted alongside Colin Batt are companies ranging from carpenters Wealden Woodstyle to IT company MPR IT Solutions and Realia Marketing, another of last year’s winners and the firm behind the Ashford snowdogs.

“Obviously we’d love to win, but just to be finalists is fantastic,” Simon Batt added. “Recognition like this helps new customers feel confident choosing us, as they can see that we really look after people. It’s also a real boost for our team, who all work so hard to take care of our customers.”

Colin Batt Removals covers all of Kent, carrying out removals in Ashford, Folkestone, Maidstone … and anywhere else you can think of. We also often work nationally and internationally – we are specialists in piano removals and have been employed by Elton John, the Royal Collection Trust and the BBC to take care of their musical instruments. We do both commercial and house removals – including packing and unpacking if that makes your life easier – plus we have our own secure storage facility at our premises in Maidstone Road, Ashford. Call us on 01233 740395 for an informal chat or a free quote.

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