Tag Archives: feedback

Great news – We’ve Partnered with Checkatrade

20 October 2017 Colin Batt Removals Comment

Great news, we are joining forces with Checkatrade and this partnership provides more recognition of our high quality house removals services and our commitment to customer satisfaction. We are pleased to say we flew through the accreditation process and are now:

Checkatrade Vetting

As a Checkatrade partner we have passed a series of rigorous background checks. These include an onsite visit and interview, criminal background checks, insurance verification and confirmation of our professional associations. These are all designed to ensure we are a professional and reputable company. Before endorsing us, they also checked our performance with some of our previous customers and checked the quality of our work, including reliability, tidiness, courtesy and workmanship.

Therefore the Checkatrade badge is more evidence of the quality of our removals and storage services. We are also members of the British Association of Removers and are ‘Approved’ by Kent County Council Trading Standards. Hence, these associations give you peace of mind that your house or piano move and storage is in safe hands.

Customer Reviews

Consumer reviews provide another benefit. Checkatrade independently organise customer feedback and any customer can leave a review. Every review is verified and published, the good and the bad. This means you get a true picture of the quality and professionalism of our Company. You can see the summary of all our reviews in the sidebar to the right.

Raising Standards

Checkatrade are committed to protecting consumers, supporting legitimate business and solving the UK’s rogue trade problem. Therefore, by working with them we hope we can continue to increase the standards in the removals industry.

We are proud to be members of Checkatrade. We hope it assures you of our high quality removals and storage services, as well as our commitment to customer satisfaction. Click here to see our profile or to leave a review.

House removals

House & Piano Removal Customer Feedback Jun-Aug 17

16 September 2017 Colin Batt Removals Comment

Check out some of the reviews we received for our house removals and piano removals services from the last few months. All the reviews are independently verified and are authentic customer comments. A massive thank you to all our customers who took the time to provide this hugely valuable feedback.

Piano Removal Review – Faverhsam Kent 15 August 17

Extremely competent skillful removers. Took endless care to avoid damage to house walls and instrument, which was very heavy.

House Removal Review from Kent to Dorset 8 August 17

The team of removal people were very friendly, courteous and polite and we were so happy that they took the time to check details with us and ask questions. It meant the move was much less stressful than it could have been.

House Removal Review Whistable Kent 27 July 17

The whole process was incredibly stress free. Everything went smoothly. Chris and Steven were an absolute delight. Friendly but professional, going the extra mile to ensure I was happy.

Everything was packed up and installed in my new home speedily but with care. I hadn’t imagined that the process would be so pleasurable but it was!

House Removal Review from Kent to Newport 20 July 17

The company made on 3 day removal as smooth as they could. They were helpful and courteous under trying conditions. We would have no hesitation in recommending them.

House Removal Review – Sissinghurst Kent 18 July 17

We have had 8 moves in the last 20 years and this was the best by a mile. Chris H and Mark were brilliant!! We will certainly be recommending your company.

Many thanks Rob and Jill.

House Removal Review – Sandwich Kent 11 July 17

The all round service was excellent. The team kept us informed and did what they said they would. Packing, loading and unloading were all smooth and efficient.

House Removal Review – Maidstone Kent 12 June 17

The Colin batt team were very professional, courteous super efficient in packing removal and safe delivery of our belonged to our new house on a hot day.

House Removal Review – Maidstone Kent 1 June 17

Steve and Walter were fantastic crew who made this move as easy and stress free as possible. Would recommend!

Check out all of our reviews at http://www.referenceline.com/removers_removals_companies-in-ashford-colinbattremovals-15104

House removals

House Removal Customer Testimonial – Bob Morgan

6 September 2017 Colin Batt Removals Comment

Check out this great clip of Bob Morgan talking about his house move from Ashford to Southampton.

Thanks for doing the video for us Bob.

House removals

House Removals Reviews 2016

13 January 2017 Colin Batt Removals Comment

We received some great feedback on our house removals service over the Christmas period. We always try and deliver a house move that exceeds expectations so it is always great to hear that our customers think so to. Whatever type of house removal you need you can be sure of a great service from Colin Batt Removals; just read the feedback.

Removals Reviews

Tonbridge, Kent

One man, Wilfred arrived in a van on Thursday and quietly packed the contents, finishing at 1.30pm. On Friday Steve and his partner packed everything quickly including many pots of plants. They worked hard & efficiently, and were finished about 11.15am. I was impressed with the care taken in the packing and emptying the contents in my new home quickly but carefully, finishing quite early in the afternoon. I am glad I chose Colin Batt Removals.

Canterbury, Kent

I can’t praise Colin Batt’s staff highly enough. The xxxx men arrived promptly at 8 a.m. on our moving day, they introduced themselves and were all smartly dressed in the firm’s t-shirts and trousers, and each one of them was extremely polite. Amazingly, all our possessions were carefully loaded and then equally carefully unloaded and then equally carefully unloaded at the new house by approx 4 p.m. The boys were good humoured, polite, very careful with our property and I would recommend them unreservedly.

Dorking, Kent

The move went very smoothly and the guys were polite & helpful – thank you.

Canterbury, Kent

The team from Colin Batt Removals moved us very recently to our new home and they were absolutely amazing. Everything went like clockwork from start to finish and this was a massive help during a quite stressful time. The boys were wonderful, taking much care of our furniture and belongings. We would honestly employ them again should we need to and we can highly recommend this professional, caring and just brilliant removal company.

To guarantee we have the skills and experience to deliver on any type of removal, we conduct regular removals training covering every aspect of the job. You may need a piano moving, your china and glass packing, fine art or antiques storage, export and shipping or just a normal house move within the UK. Whatever you need we are dedicated and committed to be the best removal company in the UK. We feel this is why we get such great feedback from all of the house moves we do.

Happy New Year to everyone from Colin Batt Removals, may 2017 bring you health, wealth and happiness.

Company News

British Association of Removers Audit 2016

19 December 2016 Colin Batt Removals 1 Comment

We have just passed our annual British Association of Removers audit with flying colours. The audit is the yearly check of our house removals service, people and processes. The audit ensures we are delivering quality house removals to each and every customer. I am pleased to say we achieved a great result with very positive feedback. You can rest easy when you move house with Colin Batt Removals.

BAR Logo

The British Association of Removers (BAR) is your sign of quality and professionalism. They check everything from our warehouse and storage facilities, training schedules, complaints procedures, removals vehicles, advertising and after sales services. The BAR look into every aspect of our house removals services. They check we meet the required standard in every area before we can display the BAR logo. No stone is left unturned to ensure that each and every removal company that is awarded BAR membership is reputable, professional and offers you a safe house move.

We are very proud of the quality service we provide and the long history we have with the British Association of Removers. It is not only the BAR that recognise our excellent services but most importantly our customers. 99% of our customers would recommend all removals services, whether that is house removals, piano removals, container storage and climate controlled storage for fine art and antiques.

Team Effort

A big thank you to the whole team who constantly deliver brilliant removals. Every team member goes above and beyond for every one of our customers. Without their dedication and passion we would not be the outstanding removals company that we are nor would we have such a good reputation.

Look no further than Colin Batt Removals for a superior removal company that is recognised by professional bodies and customers alike. Colin Batt Removals have the removals skills, passion, dedication and expertise, whatever your house removal, piano move or storage need.

Learn more about the BAR here – http://www.bar.co.uk