Category Archives: House removals

Business Awards Kent Finalists 2023

Business Awards Kent recognises excellence in businesses from every sector across Kent. Any company from across the area can enter the competition. We entered three categories to benchmark our removals and storage services across all industries: Customer Service, Best Family Business, and Small Business. Our approach and dedication have been recognised by Business Awards Kent. Amazingly, we have reached the final in not one, not two, but all three of the Ashford Business Awards categories we entered.

Customer Service. Awarded to the business demonstrating an unwavering commitment to high-quality customer service.

Business Awards Ashford Customer Service Finalist 2023

Small Business. Awarded to the standout small business that understands its market and has achieved consistent growth.

Business Awards Ashford Small Business Finalist 2023

Best Family Business. Celebrates the family business that embodies family values and where the pride and passion for integrity and resilience shine through.

Business Awards Ashford Best Family Business Finalist 2023

The winners will be announced later this month, but just being selected as finalists in three categories is a great honour. We pride ourselves on delivering high-quality house removals and storage services that exceed customer expectations. It is heart-warming and reassuring to see our approach recognised as amongst the best in the area for 2023. This builds on the awards we have won in previous years, including our shortlist as the British Removals Association Domestic Mover of the Year for 2023.

If you are moving home and want an independently accredited and multi-award-winning removals and storage company, look no further than Colin Batt Removals.

Highest Standards of House Removals and Storage Services

We are proud that we have once again passed our annual British Association of Removers and British Standards audit. The audits give an independent view of our house removals and storage company, and show we provide the highest levels of professionalism and customer service.


British Standards for Furniture Removals and Storage

This year was a little unique. We retained our British Standard for furniture removals activities, BS EN 12522. However, this was the first year we applied for the standard for storage, BS EN 14873. Both standards are an independent validation of our commitment to the highest levels of customer service. We passed both British Standards at the first attempt with zero non-conformities, meaning there were no major or minor discrepancies with any of our processes, polices or procedures.  The team’s hard work, dedication and professionalism has been recognised again with the award of these quality standards.

BS EN 12522 and 14873 Standards

Quality Assured Removals

The quality standards and other awards confirm we are operating to the highest levels in the house removals industry. Whatever removals service you need, you can rest easy knowing that Colin Batt Removals offer quality assured, independently assessed and verified house removals and storage. You can also read the great feedback we receive from our customers at Checkatrade, where each review is independently checked and verified. Click here to learn more about our removals and storage services.


If you are moving house, call Colin Batt Removals, your move will be in quality-assured hands – call 01233 740395 or enquire online.

Colin Batt Removals – Where Service is Key.

Moving Home and Keeping Safe

As a house removal firm based in Kent we are still allowed to operate and we are following the government guidance on safer working to ensure we keep our staff and customers safe.

If you are moving house within the Maidstone Kent area then we have some guidance on what we can all do to keep everyone safe:

  • We will contact the household in advance to check that no member of the household is showing symptoms of coronavirus or self-isolating. If anyone is then we will delay the move
  • We request that you please ensure all internal doors are open, surfaces and possessions are cleaned with household cleaning products before we come
  • No work should be carried out by a person who has coronavirus symptoms, however mild
  • We wash their hands on entering the property and we will use clean towels to dry our hands
  • We will minimise contact with you and keep socially distant at all times
  • We will have enough staff on your move to not require household members to help us move bulky items
  • We will bring our own refreshments but please ensure we can access hand washing facilities, using separate towels or paper towels if possible, which should be washed or disposed of safely afterwards
  • We commit to keep up to date on the latest guidance on travelling safely

Coronavirus: New Government Guidelines on Moving House

The Government has issued new guidance urging people not to move house during the Coronavirus (COVID-19) pandemic. New guidelines place restrictions on buyers, sellers and renters as well as the wider Industry including Estate Agents, Solicitors and of course House Removal Companies.

So, what do the latest guidelines mean to you if you are due to move home imminently?

Buying and Selling Homes during the Stay-At-Home Measures

We are all being urged not to move house during the coronavirus outbreak (COVID-19) and be flexible. This is to limit the spread of the virus and maintain social distancing rules. If the property to be sold is unoccupied the sale of the house can continue with due care. However, if the property is occupied the guidance is to find a mutually convenient alternative date to move after the coronavirus (COVID-19) stay-at-home measures have been lifted.

Coronavirus Home Mortgage Extensions

UK Finance, formally known as the British Bankers Association, has advised that all mortgage lenders are working to find ways to support mortgage customers. Specifically, they are looking to extend mortgage offers for up to three months for those for those who have already exchanged contracts to enable them to move at a later date. In addition to this, new measures have also been put in place to protect those individuals who are tenants, the main one being that there is a current ban on any evictions taking place during this period.

Follow this link for the full Government home moving advice, which cover the full Industry.

The specific advice for removals firms is repeated here:

Removals Firms

There will be people who have already committed to moving home; where possible we are encouraging them to delay their move but a small number of moves may need to go ahead. We would urge everyone to take all sensible precautions to ensure the move can happen safely.

    • Removers should honour their existing commitments where it is clear that the move can be done safely for the client and your own staff and it is clear that the moving date cannot be moved.
    • Removers should follow the latest Government guidance which currently (26 March 2020) states that work carried out in people’s homes can continue, provided the tradesperson is well and has no symptoms or coronavirus (COVID-19).
    • It is important to ensure Government guidelines are followed, including maintaining a 2 metre distance from others, and washing their hands with soap and water often for at least 20 seconds (or using hand sanitiser gel if soap and water is not available).
    • No work should be carried out by a person who has coronavirus (COVID-19) symptoms, however mild.

If you have any questions regarding these guidelines or any part of your home move, whether this relates to the Coronavirus (COVID-19) pandemic or not, please do not hesitate to call 0800 328 9175 or email info@colinbattremovals.couk.

Let’s move to… Folkestone

folkestone removals

Thinking of moving to Folkestone?

With its trendy eateries, galleries, boutiques and elegant period buildings, Folkestone looks like – and is – a town on the up again. Its story is that of seaside towns around Britain – a thriving resort at the start of the 20th century, it fell into decline and disrepair until regeneration began to turn its fortunes around. Yet Folkestone stands out for its character – underneath the gloss of recent investment, the town still has a thick layer of grit. And it’s all the better for it.

Folkestone’s regeneration owes a great deal to Roger de Haan, billionaire entrepreneur (he is the former owner of Saga, one of the town’s biggest employers) turned benefactor who has donated tens of millions of pounds to develop the town and support charities and schools. In particular, de Haan has funded the regeneration of the Harbour Arm, now a vibrant promenade lined with food and drink outlets, open-air seating and a big screen showing sporting events and films.

Across the harbour sits the much-lauded, Michelin Guide-listed Rock Salt restaurant; but the town’s best food is actually found at its more homespun establishments, from pub grub by the fire in the Pullman to fabulous vegetarian and vegan food at Beano’s, whose vegan sticky toffee pudding beats most other sticky toffee puddings we’ve eaten.

The beaches are, of course, the town’s best asset; both Folkestone and Sandgate are rated excellent for water quality, and though they’re mostly shingle, there’s a sandy beach by the harbour called Sunny Sands. You can enjoy a lovely walk along the seafront promenade, lined with pastel beach huts, from the harbour up to the Lower Leas Coastal Park, which has the south east’s largest free adventure play area. Keep going and you’ll find yourself in Sandgate, with its cute Victorian cottages and independent shops and cafes.

The arts scene is another of Folkestone’s strengths; there are two theatres, an annual book festival and a charming creative quarter of independent shops, galleries and cafes. Here you’ll find record stores, clothes shops and the delightful Steep Street coffee house, which has shelves of books for customers to peruse. Plus there’s the Triennial art festival – as part of which, in 2014, artist Michael Sailstorfer buried gold bars collectively worth £10,000 on the beach. No one knows whether they’ve all been found – you might strike lucky.

Houses here are not only cheaper than in much of Kent, but are really truly stunning in the west end of town, whose wide tree-lined boulevards are graced by enormous Victorian and Edwardian villas and period townhouses converted into flats. And transport links are fantastic – London is less than an hour away by train, with three services an hour to St Pancras and Charing Cross, plus you have the Eurotunnel on your doorstep and the Eurostar terminal 15 minutes away at Ashford.

At family-run Kent removal firm Colin Batt Removals, we’ve been helping people settle into homes across the county for 40 years – and are proud of our lovely corner of England. We’re based in Ashford and cover all of Kent, carrying out removals in Folkestone, Maidstone, Canterbury, Tonbridge and anywhere else you care to mention – we often work nationally and internationally too, as we specialise in piano removals. Call 01233 740395 for a free quote.

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