Tag Archives: house move

Stuart Dadd – Our New Sales and Move Estimator

A warm welcome to Stuart Dadd who has joined our successful removals Company and is taking on the role of Sales and Move Estimator. Stuart is a great addition to our removals family and is bringing a wealth of business and sales experience.

Move Estimator and Surveyor

Free Removals Estimate and Quotes

Stuart is the Sales and Move Estimator and will therefore conduct our free, no-obligation quotes and surveys. He will visit your home, complete a full survey and answer all of your questions. Stuart will carry out a full internal and external review of your home so that we know exactly what you want moved and any specific needs you may have. He will also gather all the details for the move such as volume of furniture, vehicle access and packing requirements. As a result Stuart will be able to put together a personalised quote so you get exactly the move you want.

Stuart has lots of experience in customer service, having previously worked for such prestigious companies as Land Rover and Everest. He is perfectly suited to join our team and to deliver on our motto, Where Service is Key. He understands that everything we do is focused on delivering superior removals services to our customers. Hence, as the Move Estimator and Surveyor, Stuart is the foundation for all that we do.

Quality Removals and Storage

Stuart joins the Company at an exciting time. Our new store is growing with options for container storage, piano storage, climate-controlled storage and archive storage. We offer fantastic storage solutions for individuals and businesses, whatever your needs.

House Removals Sales and Move EstimatorWhen not thinking about house removals Stuart enjoys snooker, playing in the Medway league, martial arts, going to the gym and has a keen interest in photography. You will see some of his photographs on our website.

With Stuart’s help we look to extend our superior removals services and build on our great reputation. Over 99% of our customers recommend our services and we hope to grow that over the coming months and years. Colin Batt Removals provide high quality house removals, call Stuart today for a free, no-obligation quote for your house move.

Removal Reviews & Testimonials

Removal reviewsThanks to all our customers who have given us invaluable removal reviews and feedback over the last year. The word picture above gives you a feel of the great reputation we have in the removals industry. This feel these words are a reflection of the effort and attention we put into each and every house removal.

Removal Reviews

Your endorsements are the bedrock of our business and we are pleased to say that the majority of our work comes from your recommendations. Thanks to all of you who have taken the time to provide house removal feedback, we truly appreciate it. Currently 99% of our customers would recommend us, a statistic we are hugely proud of.

Removers_Removals_Review_KENT_2015Independent Recommendations

All our removal reviews are independently collated and verified. Good or bad the reviews are made public and give a true reflection of our performance. You can read all our testimonials and feedback at www.referenceline.com/colinbattremovals. Every single comment and letter is included so that you can get the full picture of our house removal reputation. We want to improve and we can only do that if we listen to all customer comments and feedback.

The crew worked tirelessly and were always helpful and polite. Altogether excellent service.

Continuous Improvement

We continually strive to improve so that we can provide an unrivalled removals service. Your views help us with this and allow us to refine our house and piano removals service to help future customers move house more easily. For instance, we now provide a house cleaning service to take away that headache from your moving day.

Thanks again to everyone who has chosen Colin Batt Removals to move house and to those of you who took the time to write removal reviews – our business would not be the same without your support. We look forward to continuing to provide highly recommended house removals and to deliver on our motto ‘Where Service is Key’.

Removal reviews

Fragile Packing Top Tips

Packing your china, glass and other fragile items for your house removal is a time consuming but vitally important task – packing the box incorrectly can lead to damages no matter how well the box is handled. To help you pack all your glass and china safely we have put together our fragile packing top tips. These are based on all our years of experience with thousands of house moves and are designed to make your removal easier and less hassle.

1. Allow plenty of time

You should allow approximately 20-30min to pack a standard size removal box with fragile items.  In a standard size house you could well have in excess of 10 boxes of fragile items to pack in addition to your non-fragile belongings. This means that you should allow at least a day to pack all of your china and glass.

Fragile Packing2. Fragile Packing Materials

Only use good quality packing materials when fragile packing. You should use double walled cardboard boxes, anything of less quality could well collapse under the weight when carried. In addition, we also recommend you use print free wrapping paper as the print can transfer to your goods. Any reputable removal company can provide you all the professional packing materials for you need to self-pack; from boxes to tape, bubble wrap to wrapping paper and flat screen TV boxes and curtain boxes. Speak to your mover and they can advise on the type and amount of packing materials you will need.

3. Plates & Bowl

First wrap your plates, and similar items such as shallow bowls etc, in paper and then place them in the box vertically on their edge. Plates are strongest in compression and can take weight on their side, any plates placed flat can get cracked from weight above. As with all removals packing, place heavier items at the bottom of the box and the lighter ones at the top.

4. Do not overfill

When packing china and glass do not fill the box completely full with your fragile goods. Fill the box between ⅔ and ¾ full and fill the remainder of the box with soft items such as cushions, blankets, clothing etc. This means the box doesn’t become too heavy, both to lift and for the items you packed in the bottom of the box. It also provides a protective layer to the box when other items are stacked on top of it.

packing service5. Very Fragile Packing

If you have some very fragile items that are particularly delicate or sentimental we would recommend you put extra wrapping around the item. First wrap the crockery in paper and then add another layer of bubble wrap or similar protective material around the item secured with tape. If the item is an odd shape be careful to insure that the item is fully supported in the box by using a blanket or similar as a base. In a similar way make sure that no heavy items are packed above the very fragile piece. You should consider using a smaller box to ensure the item is not overloaded and well protected.

6. Fill Gaps and Tape the Box

Don’t leave any gaps in the box or only half fill a box. Any gaps in the box leave room for your packed items to move about, risking damage. In addition, any internal gaps reduce the overall strength of the box. You can use wrapping paper, bubble wrap or any soft items to help fill the gaps. One the box is full make sure you tape the box shut, do not leave boxes unsecured or ‘open” as items can fall out and the box is difficult to pack on the lorry.

Fragile Packing7. Labels and Inventory

When you close the box make sure you label the box correctly, with a brief description of the contents as well as the room you want the box to be moved to in your new home. If you are going into store for any length of time we would recommend you make a full inventory of every packed item and to give the box a unique identifier (any alphanumeric descriptor e.g. A1, A2, B1 etc.). This will allow you to quickly locate any item you need to retrieve from store before you planned or when you are unpacking many months later.

8. Packing Insurance

All reputable removal companies, including all members of the British Association of Removers, will not insure goods that are packed by the owner (you may see the acronym PBO). This is because the removal company and insurer cannot verify the condition of the item packed nor the safety of the packing. You should check that your building insurance covers you if you pack your own items. Any goods that have been professionally packed by the removal company will be covered by their insurance but do check the level of cover.

We hope our fragile packing top tips have been useful. Remember you can call your removal company if you have any questions about your fragile packing or any other aspect of your house removal. They will be able to provide packing and moving advice and you can also buy professional packing materials from them. See here for the packing materials we can offer you – https://www.colinbattremovals.co.uk/packing-services/packing-materials/

If self packing isn’t for you please ask your removal company about their packing services. You can read more about our professional packing service here – https://www.colinbattremovals.co.uk/packing-services/ – or call the office to discuss your needs 01233 740395.

 

 

Our New Website is Launched!

We’ve just created a new website – but you knew that as you’re already here!

We’re really excited about the new look and feel of our site. A big thank you to James Maiden at ReallyGreenWP.com for pulling it all together. The website has some great new features to help you learn about us, what we offer and improves ways to get in contact. The new website explains our services (house and office removals, piano removals and don’t forget our storage services) as well s providing top tips to make your house move go smoothly.

Removals and Storage Website

Some of the new features on the website include:

Review Page

We now show all the independently collated reviews and comments from all of our customers. ReferenceLine independently collect and verify all reviews and publish every single comment, good or bad. We’re pleased to say that over 99% of all of our customers would recommend our house or piano removals service. You can find this section under the ‘Home’ tab on the menu.

Video Gallery

Check out what we’ve been up to and some of the more interesting moves that we have done. For instance we hoisted a grand piano onto a cruise liner! This section is also located under the ‘Home’ tab.

Of course the website also has all the features you’ve come to know and love. You can keep up to date with the latest housing market news and moving top tips from our blog, you can request an online quote and you can learn about the British Association of Remover and the quality standards we adhere to.

We would love to hear your views on the website or more generally about our removals company, all our contact details are at the top or bottom of the page. Take a look around…