Category Archives: House removals

House Removals Reviews 2016

We received some great feedback on our house removals service over the Christmas period. We always try and deliver a house move that exceeds expectations so it is always great to hear that our customers think so to. Whatever type of house removal you need you can be sure of a great service from Colin Batt Removals; just read the feedback.

Removals Reviews

Tonbridge, Kent

One man, Wilfred arrived in a van on Thursday and quietly packed the contents, finishing at 1.30pm. On Friday Steve and his partner packed everything quickly including many pots of plants. They worked hard & efficiently, and were finished about 11.15am. I was impressed with the care taken in the packing and emptying the contents in my new home quickly but carefully, finishing quite early in the afternoon. I am glad I chose Colin Batt Removals.

Canterbury, Kent

I can’t praise Colin Batt’s staff highly enough. The xxxx men arrived promptly at 8 a.m. on our moving day, they introduced themselves and were all smartly dressed in the firm’s t-shirts and trousers, and each one of them was extremely polite. Amazingly, all our possessions were carefully loaded and then equally carefully unloaded and then equally carefully unloaded at the new house by approx 4 p.m. The boys were good humoured, polite, very careful with our property and I would recommend them unreservedly.

Dorking, Kent

The move went very smoothly and the guys were polite & helpful – thank you.

Canterbury, Kent

The team from Colin Batt Removals moved us very recently to our new home and they were absolutely amazing. Everything went like clockwork from start to finish and this was a massive help during a quite stressful time. The boys were wonderful, taking much care of our furniture and belongings. We would honestly employ them again should we need to and we can highly recommend this professional, caring and just brilliant removal company.

To guarantee we have the skills and experience to deliver on any type of removal, we conduct regular removals training covering every aspect of the job. You may need a piano moving, your china and glass packing, fine art or antiques storage, export and shipping or just a normal house move within the UK. Whatever you need we are dedicated and committed to be the best removal company in the UK. We feel this is why we get such great feedback from all of the house moves we do.

Happy New Year to everyone from Colin Batt Removals, may 2017 bring you health, wealth and happiness.

 

 

House Removal Reviews February 2016

We are really pleased to say we have had some fantastic house removal reviews from our customers from Kent in February 2016. A big thank you to all the customers who took the time to give us this feedback. We really appreciate the feedback and overall 99% of our customers would recommend our house removal and piano moving services to their family and friends.

It is always great to receive positive comments but we want to hear all comments, good or bad. This is why all of our reviews are collated and verified by an independent company, Reference Line. This allows us to continuously challenge ourselves to improve our removals service. You can read all of our house removal reviews by following the link in the footer or clicking here – House Removal Reviews.

House Removal Reviews February 2016

Here are the reviews we received in February 2016:

Colin Batt Removals_Review_Maidstone_KENT_20160216Maidstone House Removal

Great service from the office staff and the team of guys who worked really hard on the day.

 

 

 

 

House Removal Reviews TenterdenTenterden House Removal

Excellent service from Colin Batts

 

 

 

 

 

 

House Removal Reviews MaidstoneMaidstone House Removal

The team were very courteous, helpful and flexible. they were very professional with removal of all items from the house. The move ‘in’ went equally well and flexibility and meeting our requirements was a key point of the success.

 

 

 

House Removal Reviews GillinghamGillingham House Removal

The team were terrific.

 

 

 

 

 

 

House Removal Reviews MaidstoneMaidstone House Removal

Very helpful. Dismantled big furniture pieces and reassembled where needed. Guys were courteous and listened to my needs and wants. Thank you!

 

 

 

 

Using the House Removal Reviews

Choosing a house mover is a tough job. Independent reviews help you to gain a true picture of a company’s performance. Always ask for references or search online for any removals ratings or reviews. Any reputable removal company, such as members of the British Association of Removers, will have a customer feedback procedure in place and will be able to show you their customers’  comments. Use these to help down-select the removal companies you like and then get a minimum of 3 quotes from different companies for your move.

 

Charity Walk for Pilgrims Hospice

Congratulations to our Removals Office Manager, Emily Martin. She has recently completed a moonlight charity walk around the city of Canterbury, Kent to raise money for the Pilgrims Hospice. Emily completed the 3km charity walk in under 40 minutes and helped raise £16,000 so far for the Pilgrims Hospice.

Charity WalkNight Charity Walk

Emily started the charity walk with over 800 people dressed in bright fluorescent colours and some even had fairy lights on. Moving from Dane John Gardens the route passed Fenwicks, took in Canterbury Cathedral, Kings School and the Marlowe Theatre, loitered at the Canterbury Tales before finishing where it all began.

Pilgrims Hospice

The Pilgrims Hospices provide end of life care across Kent at sites in Canterbury, Ashford and Thanet. This vital care is provided free of charge to some of the neediest and vulnerable in our society. Over 2300 people are referred to the Hospice every year to help them and their families deal with their life-limiting illnesses.

Charity Walk Canterbury KentIt costs £20 an hour to provide care for one person and we are elated that the moonlight walk has contributed to approximately 800 hours of nursing care. Overall the Pilgrims Hospices needs to raise in excess of £12 million a year to continue providing services across east Kent. Over 80p in every £1 raised is spent on patient care, which for the those facing incurable illness is priceless support.

Donate

You can help by donating or raising money through many ways. Pilgrims Hospices organises its own series of fundraising events throughout the year and these include sponsored cycle rides, night time themed walks, cake baking, bonded places in marathons and events for young people. These are all described on the Pilgrims Hospice website. Alternatively, you can donate any unwanted furniture, books or clothes to one of the Pilgrims’ 34 shops that are located across east Kent.

Charity Walk - Canterbury KentWith everyone’s help, the priceless services that Pilgrims Hospice deliver for the people of Kent can continue and remain free to patients. Well done to Emily for supporting this truly worthy cause and for completing the moonlight walk. We wish the Pilgrims Hospice well and thank them for supporting our local community. To learn more about supporting or donating to Pilgrims Hospice check out their website – http://www.pilgrimshospices.org.

Removal Reviews & Testimonials

Removal reviewsThanks to all our customers who have given us invaluable removal reviews and feedback over the last year. The word picture above gives you a feel of the great reputation we have in the removals industry. This feel these words are a reflection of the effort and attention we put into each and every house removal.

Removal Reviews

Your endorsements are the bedrock of our business and we are pleased to say that the majority of our work comes from your recommendations. Thanks to all of you who have taken the time to provide house removal feedback, we truly appreciate it. Currently 99% of our customers would recommend us, a statistic we are hugely proud of.

Removers_Removals_Review_KENT_2015Independent Recommendations

All our removal reviews are independently collated and verified. Good or bad the reviews are made public and give a true reflection of our performance. You can read all our testimonials and feedback at www.referenceline.com/colinbattremovals. Every single comment and letter is included so that you can get the full picture of our house removal reputation. We want to improve and we can only do that if we listen to all customer comments and feedback.

The crew worked tirelessly and were always helpful and polite. Altogether excellent service.

Continuous Improvement

We continually strive to improve so that we can provide an unrivalled removals service. Your views help us with this and allow us to refine our house and piano removals service to help future customers move house more easily. For instance, we now provide a house cleaning service to take away that headache from your moving day.

Thanks again to everyone who has chosen Colin Batt Removals to move house and to those of you who took the time to write removal reviews – our business would not be the same without your support. We look forward to continuing to provide highly recommended house removals and to deliver on our motto ‘Where Service is Key’.

Removal reviews

Fragile Packing Top Tips

Packing your china, glass and other fragile items for your house removal is a time consuming but vitally important task – packing the box incorrectly can lead to damages no matter how well the box is handled. To help you pack all your glass and china safely we have put together our fragile packing top tips. These are based on all our years of experience with thousands of house moves and are designed to make your removal easier and less hassle.

1. Allow plenty of time

You should allow approximately 20-30min to pack a standard size removal box with fragile items.  In a standard size house you could well have in excess of 10 boxes of fragile items to pack in addition to your non-fragile belongings. This means that you should allow at least a day to pack all of your china and glass.

Fragile Packing2. Fragile Packing Materials

Only use good quality packing materials when fragile packing. You should use double walled cardboard boxes, anything of less quality could well collapse under the weight when carried. In addition, we also recommend you use print free wrapping paper as the print can transfer to your goods. Any reputable removal company can provide you all the professional packing materials for you need to self-pack; from boxes to tape, bubble wrap to wrapping paper and flat screen TV boxes and curtain boxes. Speak to your mover and they can advise on the type and amount of packing materials you will need.

3. Plates & Bowl

First wrap your plates, and similar items such as shallow bowls etc, in paper and then place them in the box vertically on their edge. Plates are strongest in compression and can take weight on their side, any plates placed flat can get cracked from weight above. As with all removals packing, place heavier items at the bottom of the box and the lighter ones at the top.

4. Do not overfill

When packing china and glass do not fill the box completely full with your fragile goods. Fill the box between ⅔ and ¾ full and fill the remainder of the box with soft items such as cushions, blankets, clothing etc. This means the box doesn’t become too heavy, both to lift and for the items you packed in the bottom of the box. It also provides a protective layer to the box when other items are stacked on top of it.

packing service5. Very Fragile Packing

If you have some very fragile items that are particularly delicate or sentimental we would recommend you put extra wrapping around the item. First wrap the crockery in paper and then add another layer of bubble wrap or similar protective material around the item secured with tape. If the item is an odd shape be careful to insure that the item is fully supported in the box by using a blanket or similar as a base. In a similar way make sure that no heavy items are packed above the very fragile piece. You should consider using a smaller box to ensure the item is not overloaded and well protected.

6. Fill Gaps and Tape the Box

Don’t leave any gaps in the box or only half fill a box. Any gaps in the box leave room for your packed items to move about, risking damage. In addition, any internal gaps reduce the overall strength of the box. You can use wrapping paper, bubble wrap or any soft items to help fill the gaps. One the box is full make sure you tape the box shut, do not leave boxes unsecured or ‘open” as items can fall out and the box is difficult to pack on the lorry.

Fragile Packing7. Labels and Inventory

When you close the box make sure you label the box correctly, with a brief description of the contents as well as the room you want the box to be moved to in your new home. If you are going into store for any length of time we would recommend you make a full inventory of every packed item and to give the box a unique identifier (any alphanumeric descriptor e.g. A1, A2, B1 etc.). This will allow you to quickly locate any item you need to retrieve from store before you planned or when you are unpacking many months later.

8. Packing Insurance

All reputable removal companies, including all members of the British Association of Removers, will not insure goods that are packed by the owner (you may see the acronym PBO). This is because the removal company and insurer cannot verify the condition of the item packed nor the safety of the packing. You should check that your building insurance covers you if you pack your own items. Any goods that have been professionally packed by the removal company will be covered by their insurance but do check the level of cover.

We hope our fragile packing top tips have been useful. Remember you can call your removal company if you have any questions about your fragile packing or any other aspect of your house removal. They will be able to provide packing and moving advice and you can also buy professional packing materials from them. See here for the packing materials we can offer you – http://www.colinbattremovals.co.uk/packing-services/packing-materials/

If self packing isn’t for you please ask your removal company about their packing services. You can read more about our professional packing service here – http://www.colinbattremovals.co.uk/packing-services/ – or call the office to discuss your needs 01233 740395.