Great Customer Service hits the News

In between unwrapping presents and eating turkey did you see the article in the Kentish Express on 21 December about our recent Customer Service Award? No, well don’t worry you can read the article here and learn about our award winning removals services!

Award winning house removals servicesRemoval firm is delighted at customer service award

Ashford’s Colin Batt Removals, whose customers have included Elton John, has won an award.

The firm, which has moved Beethoven’s piano on a European tour, picked up the customer service award for the Ashford area in the Business Awards Kent.

The firm was also shortlisted for the Small Business Award.

Managing Director Simon Batt said: “The award recognises the outstanding removals and storage services we are provide all our individual and business customers.

“On the night the judges singles us out no only for our dedication to customer service but also for how we translate that into investment in training and staff development.

“This business award mirrors what our customers are saying, our customer feedback is independently verified and more than 99% of our customers would recommend our services. This is a great honour for Colin Batt Removals and one that the whole team are rightly proud of. Customer service is at the core of all we do and relies on every single person doing an outstanding job, from the first telephone call to the delivery of the last box.”

Mayor of Ashford meets Colin Batt Removals

The Colin Batt Removals team with the Mayor of Ashford Cllr Winston Michael at the awards ceremony

The competition, supported by the Institute of Directors and Federation of Small Businesses, was open to all small and medium-sized businesses in the Ashford area.

Colin Batt Removals beat off the challenge of five other companies in the finals in the customer service category. The Company has been providing house and piano removals services for nearly 40 years.

In 2012 Simon Batt took the helm and since then the Company has tripled its workforce and moved to larger premises in Maidstone Road, Ashford.

The Company now employs 15 people and offers house removals, piano removals, storage, claimed controlled storage and document archive to businesses and individuals across Kent and the rest of the UK.

The award was presented at a dinner held in the Ashford International Hotel last month.

For more information call 01233 740395 or visit www.colinbattremovals.co.uk

Customer Service Business Award Certificate

If you liked that article you can read another article run by the Kentish Express on us last year – We’re in the Press – Removal Firm’s Great Reputation

About Colin Batt Removals

We have over 38 years' experience providing removals and storage services across Kent, London and the UK. We specialise in piano removals and have moved Beethoven's piano on a European tour. Our facilities in Ashford include container storage, piano and archive storage.

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