Tag Archives: feedback

Company News, House removals

Removal Reviews & Testimonials

Colin Batt Removals Comment

Removal reviewsThanks to all our customers who have given us invaluable removal reviews and feedback over the last year. The word picture above gives you a feel of the great reputation we have in the removals industry. This feel these words are a reflection of the effort and attention we put into each and every house removal.

Removal Reviews

Your endorsements are the bedrock of our business and we are pleased to say that the majority of our work comes from your recommendations. Thanks to all of you who have taken the time to provide house removal feedback, we truly appreciate it. Currently 99% of our customers would recommend us, a statistic we are hugely proud of.

Removers_Removals_Review_KENT_2015Independent Recommendations

All our removal reviews are independently collated and verified. Good or bad the reviews are made public and give a true reflection of our performance. You can read all our testimonials and feedback at www.referenceline.com/colinbattremovals. Every single comment and letter is included so that you can get the full picture of our house removal reputation. We want to improve and we can only do that if we listen to all customer comments and feedback.

The crew worked tirelessly and were always helpful and polite. Altogether excellent service.

Continuous Improvement

We continually strive to improve so that we can provide an unrivalled removals service. Your views help us with this and allow us to refine our house and piano removals service to help future customers move house more easily. For instance, we now provide a house cleaning service to take away that headache from your moving day.

Thanks again to everyone who has chosen Colin Batt Removals to move house and to those of you who took the time to write removal reviews – our business would not be the same without your support. We look forward to continuing to provide highly recommended house removals and to deliver on our motto ‘Where Service is Key’.

Removal reviews

House removals

How to choose a Removal Company?

Colin Batt Removals

How do you choose a removal company? With so many removal companies out there it is not easy and probably the last thing on your mind while you are buying a house.  However, when all of your worldly possessions are being moved you need to choose a removal company you can trust. You need a professional, especially if you have a piano or unique item of furniture to move. There are lots of removal firms out there but which is right for you and whom can you trust?

We are a professional removal company based near Maidstone, Kent and have specialised in piano moves since 1978. At Colin Batt Removals we prefer to have our reputation and our customers speak on our behalf. We have linked up with ReferenceLine to provide completely independent feedback from all the homeowners we’ve moved. So take a look at some of the responses we have received so far this year and let our customers tell you about our service.

“When Mr. Batt first came to give us a quote for our move into temporary accommodation, we were impressed by his courteous manner, his knowledge and the quoted cost. The team arrived at exactly the quoted time and went about their business with good humour (somewhat unusual these days) and professionalism. We were very impressed and have asked them to quote our next move into our new permanent home if you want a good removal company. Would call.”  Maidstone, Kent 26 Mar 14

“The move was smooth & stress free, with transitions between two properties (and the provision of all extra van & movers) was very well handled. The “movers” on the day worked incredibly hard & were at all times polite, friendly & more than willing to help in any way they could. We were consulted about any items that weren’t labelled with a room allocation & overall we were absolutely delighted with the service. Thank you.” Ashford, Kent 20 Feb 14

We started collecting this online feedback in 2010 but we have always traded on our reputation. The majority of our custom comes from referrals or returning customers, something we are extremely pleased and proud of. In fact over 98% of our customers would recommend us and are either “Very Happy” or “Delighted” with our performance.  You can see this and more in our latest ratings summary below, which covers all the feedback we have received for our house and piano removals since 2010.

Choose a Removal Company

Customer Ratings for Colin Batt Removals April 2014

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Whatever removal companies you get to quote for your house or piano move, get some independent advice and see what their customers are saying. Also make sure the moving firm you choose is a member of the British Association of Removers (BAR). We will explain why in a blog soon but in the meantime you can see more about the BAR at http://www.colinbattremovals.co.uk/about-us/british-association-of-removers/.

For a remover that customers say you can trust, look no further than Colin Batt Removals – 0800 3289175.  You can find more feedback at www.colinbattremovals.co.uk or www.referenceline.com.

How do you choose a removal company? Ask their customers!