Author: Colin Batt Removals

About Colin Batt Removals

We have over 40 years' experience providing removals and storage services across Kent, London and the UK. We specialise in piano removals and have moved Beethoven's piano on a European tour. Our facilities in Ashford include container storage, piano storage and document archive.

Company News

Customer Service Award Winners!

14 December 2017 Colin Batt Removals Comment

Wow – We are over the moon and so proud to have won the Customer Service Award at the Ashford Business Awards 2017. It is an honour and privilege to recieve this award for providing outstanding Customer Service, not just in the Removals Industry but across all businesses in the Ashford area.

Customer Focused House Removals

Winning the Customer Service Award is a fantastic achievement and one that reflects the efforts, skills and passion of the whole team. Customer service spans the entirety of our business and is embedded into the DNA of our House Removal Company. Being recognised with this award is extremely rewarding and moving, as is the great feedback we receive from our customers on a daily basis. Over 99% of our customers would recommend our services to their family and friends. We cannot ask for greater praise than that.

Simon Batt, Managing Director, said:

“This is a great honour for Colin Batt Removals and one that the whole team are rightly proud of. Customer service is at the core of all we do. It relies on every single person doing an outstanding job, from the first telephone call to the delivery of the last box”.

House Removals Customer Service Award|Kent|Colin Batt Removals

Simon Batt receiving the Customer Service Award on behalf of the team

The Awards celebrate small and medium-sized businesses in Kent from Ashford, Folkestone, Deal, Dover, Hythe and Romney Marsh. The competition promotes business excellence in Kent and supported by the Institute of Directors, Federation of Small Businesses and Heart FM, to name a few.

The winners were announced at an Awards Dinner held at the Ashford International hotel on 30 November 2017. The evening was a great success and represented business excellence from across the County from a broad spectrum of industries. It was a pleasure to see so many fantastic companies come together, highlighting the potential and growth of local businesses in the Ashford area. Thanks to Paul Andrews from Bunker Radio who hosted the evening and the main event sponsor, Agilis Mobile. Thanks also go to the Mayor and Mayoress of Ashford, who graciously supported the event and joined us in our celebrations.

Mayor of Ashford with Colin Batt Removals for Customer Service Award

The Mayor and Mayoress with the award winning removals team!

House Moving Excellence

In October we were delighted to find out we had reached the shortlist for not one but two awards. We were finalists for the Customer Service Award and Small Business Award. The Small Business Category recognises businesses that deliver consistent growth and strong financial performance. Five great companies were short-listed in this category but in the end there can be only one winner. Noted In Style were the very deserving winners having grown from a team of one, operating out of their spare bedroom, to a company of thirteen in just five years. Well done Noted In style. However, it was humbling to know that our house removals company has been recognised as achieving excellence in customer service and as an Ashford business overall.

Thanks to all at Kent Business Awards who organised the event and congratulations to all the winners from the 6 awards categories. These were Space Between, who picked up two awards for Creative/Digital and Start-Up. Hospitality/Food and Drink went to Lost Sheep Coffee and Simply Ice Cream impressed the judges in the Innovation category. Well done to all the winners and also all the finalists, they represent the future of great business in Kent.

It is an honour to have received this reward, especially given the calibre of the established businesses that entered the competition and those selected as finalists. A big thank you to the whole removals team, customer service is a team game and this is a team reward. Colin Batt Removals is only successful because of the commitment and hard work of everyone at the Company and this award is testament to that.

Merry Christmas to all from the Award Winning Colin Batt Removals Team. Follow the link if you want to learn more about our removals services.

Company News

Great news – We’ve Partnered with Checkatrade

20 October 2017 Colin Batt Removals Comment

Great news, we are joining forces with Checkatrade and this partnership provides more recognition of our high quality house removals services and our commitment to customer satisfaction. We are pleased to say we flew through the accreditation process and are now:

Checkatrade Vetting

As a Checkatrade partner we have passed a series of rigorous background checks. These include an onsite visit and interview, criminal background checks, insurance verification and confirmation of our professional associations. These are all designed to ensure we are a professional and reputable company. Before endorsing us, they also checked our performance with some of our previous customers and checked the quality of our work, including reliability, tidiness, courtesy and workmanship.

Therefore the Checkatrade badge is more evidence of the quality of our removals and storage services. We are also members of the British Association of Removers and are ‘Approved’ by Kent County Council Trading Standards. Hence, these associations give you peace of mind that your house or piano move and storage is in safe hands.

Customer Reviews

Consumer reviews provide another benefit. Checkatrade independently organise customer feedback and any customer can leave a review. Every review is verified and published, the good and the bad. This means you get a true picture of the quality and professionalism of our Company. You can see the summary of all our reviews in the sidebar to the right.

Raising Standards

Checkatrade are committed to protecting consumers, supporting legitimate business and solving the UK’s rogue trade problem. Therefore, by working with them we hope we can continue to increase the standards in the removals industry.

We are proud to be members of Checkatrade. We hope it assures you of our high quality removals and storage services, as well as our commitment to customer satisfaction. Click here to see our profile or to leave a review.

House removals

House & Piano Removal Customer Feedback Jun-Aug 17

16 September 2017 Colin Batt Removals Comment

Check out some of the reviews we received for our house removals and piano removals services from the last few months. All the reviews are independently verified and are authentic customer comments. A massive thank you to all our customers who took the time to provide this hugely valuable feedback.

Piano Removal Review – Faverhsam Kent 15 August 17

Extremely competent skillful removers. Took endless care to avoid damage to house walls and instrument, which was very heavy.

House Removal Review from Kent to Dorset 8 August 17

The team of removal people were very friendly, courteous and polite and we were so happy that they took the time to check details with us and ask questions. It meant the move was much less stressful than it could have been.

House Removal Review Whistable Kent 27 July 17

The whole process was incredibly stress free. Everything went smoothly. Chris and Steven were an absolute delight. Friendly but professional, going the extra mile to ensure I was happy.

Everything was packed up and installed in my new home speedily but with care. I hadn’t imagined that the process would be so pleasurable but it was!

House Removal Review from Kent to Newport 20 July 17

The company made on 3 day removal as smooth as they could. They were helpful and courteous under trying conditions. We would have no hesitation in recommending them.

House Removal Review – Sissinghurst Kent 18 July 17

We have had 8 moves in the last 20 years and this was the best by a mile. Chris H and Mark were brilliant!! We will certainly be recommending your company.

Many thanks Rob and Jill.

House Removal Review – Sandwich Kent 11 July 17

The all round service was excellent. The team kept us informed and did what they said they would. Packing, loading and unloading were all smooth and efficient.

House Removal Review – Maidstone Kent 12 June 17

The Colin batt team were very professional, courteous super efficient in packing removal and safe delivery of our belonged to our new house on a hot day.

House Removal Review – Maidstone Kent 1 June 17

Steve and Walter were fantastic crew who made this move as easy and stress free as possible. Would recommend!

Check out all of our reviews at http://www.referenceline.com/removers_removals_companies-in-ashford-colinbattremovals-15104

House removals

House Removal Customer Testimonial – Bob Morgan

6 September 2017 Colin Batt Removals Comment

Check out this great testimonial from Bob Morgan about his house move from Ashford to Southampton.

Worried your move will be complicated or stressful?

Bob chose Colin Batt Removals for our reputation and trusted us to handle a complex relocation with two collections from Ashford and one final delivery to Southampton. After an accurate, transparent quote, our team arrived right on time, gathered items from both addresses, and loaded the lorry with great care and efficiency.

Throughout the day, the crew were fabulous—fast, careful, and communicative. We provided regular progress updates so the customer felt fully supported from start to finish. Even with a challenging delivery involving four flights of stairs, everything went perfectly: no damage, no issues, and no after‑care needed.

If you want a professional outfit at a great price and a move that runs exactly to plan, you’re in the right place.

Thanks for doing the video for us Bob.

Explore our House Removals service

Get a free quote → /quote/

Company News

Stuart Dadd – Our New Sales and Move Estimator

22 March 2017 Colin Batt Removals Comment

A warm welcome to Stuart Dadd who has joined our successful removals Company and is taking on the role of Sales and Move Estimator. Stuart is a great addition to our removals family and is bringing a wealth of business and sales experience.

Free Removals Estimate and Quotes

Stuart is the Sales and Move Estimator and will therefore conduct our free, no-obligation quotes and surveys. He will visit your home, complete a full survey and answer all of your questions. Stuart will carry out a full internal and external review of your home so that we know exactly what you want moved and any specific needs you may have. He will also gather all the details for the move such as volume of furniture, vehicle access and packing requirements. As a result Stuart will be able to put together a personalised quote so you get exactly the move you want.

Stuart has lots of experience in customer service, having previously worked for such prestigious companies as Land Rover and Everest. He is perfectly suited to join our team and to deliver on our motto, Where Service is Key. He understands that everything we do is focused on delivering superior removals services to our customers. Hence, as the Move Estimator and Surveyor, Stuart is the foundation for all that we do.

Quality Removals and Storage

Stuart joins the Company at an exciting time. Our new store is growing with options for container storage, piano storage, climate-controlled storage and archive storage. We offer fantastic storage solutions for individuals and businesses, whatever your needs.

When not thinking about house removals Stuart enjoys snooker, playing in the Medway league, martial arts, going to the gym and has a keen interest in photography. You will see some of his photographs on our website.

With Stuart’s help we look to extend our superior removals services and build on our great reputation. Over 99% of our customers recommend our services and we hope to grow that over the coming months and years. Colin Batt Removals provide high quality house removals, call Stuart today for a free, no-obligation quote for your house move.