Wow – We are over the moon and so proud to have won the Customer Service Award at the Ashford Business Awards 2017. It is an honour and privilege to recieve this award for providing outstanding Customer Service, not just in the Removals Industry but across all businesses in the Ashford area.
Customer Focused House Removals
Winning the Customer Service Award is a fantastic achievement and one that reflects the efforts, skills and passion of the whole team. Customer service spans the entirety of our business and is embedded into the DNA of our House Removal Company. Being recognised with this award is extremely rewarding and moving, as is the great feedback we receive from our customers on a daily basis. Over 99% of our customers would recommend our services to their family and friends. We cannot ask for greater praise than that.
Simon Batt, Managing Director, said:
“This is a great honour for Colin Batt Removals and one that the whole team are rightly proud of. Customer service is at the core of all we do. It relies on every single person doing an outstanding job, from the first telephone call to the delivery of the last box”.
Simon Batt receiving the Customer Service Award on behalf of the team
The Awards celebrate small and medium-sized businesses in Kent from Ashford, Folkestone, Deal, Dover, Hythe and Romney Marsh. The competition promotes business excellence in Kent and supported by the Institute of Directors, Federation of Small Businesses and Heart FM, to name a few.
The winners were announced at an Awards Dinner held at the Ashford International hotel on 30 November 2017. The evening was a great success and represented business excellence from across the County from a broad spectrum of industries. It was a pleasure to see so many fantastic companies come together, highlighting the potential and growth of local businesses in the Ashford area. Thanks to Paul Andrews from Bunker Radio who hosted the evening and the main event sponsor, Agilis Mobile. Thanks also go to the Mayor and Mayoress of Ashford, who graciously supported the event and joined us in our celebrations.
The Mayor and Mayoress with the award winning removals team!
House Moving Excellence
In October we were delighted to find out we had reached the shortlist for not one but two awards. We were finalists for the Customer Service Award and Small Business Award. The Small Business Category recognises businesses that deliver consistent growth and strong financial performance. Five great companies were short-listed in this category but in the end there can be only one winner. Noted In Style were the very deserving winners having grown from a team of one, operating out of their spare bedroom, to a company of thirteen in just five years. Well done Noted In style. However, it was humbling to know that our house removals company has been recognised as achieving excellence in customer service and as an Ashford business overall.
Thanks to all at Kent Business Awards who organised the event and congratulations to all the winners from the 6 awards categories. These were Space Between, who picked up two awards for Creative/Digital and Start-Up. Hospitality/Food and Drink went to Lost Sheep Coffee and Simply Ice Cream impressed the judges in the Innovation category. Well done to all the winners and also all the finalists, they represent the future of great business in Kent.
It is an honour to have received this reward, especially given the calibre of the established businesses that entered the competition and those selected as finalists. A big thank you to the whole removals team, customer service is a team game and this is a team reward. Colin Batt Removals is only successful because of the commitment and hard work of everyone at the Company and this award is testament to that.
Merry Christmas to all from the Award Winning Colin Batt Removals Team. Follow the link if you want to learn more about our removals services.
Check out some of the reviews we received for our house removals and piano removals services from the last few months. All the reviews are independently verified and are authentic customer comments. A massive thank you to all our customers who took the time to provide this hugely valuable feedback.
Piano Removal Review – Faverhsam Kent 15 August 17
Extremely competent skillful removers. Took endless care to avoid damage to house walls and instrument, which was very heavy.
House Removal Review from Kent to Dorset 8 August 17
The team of removal people were very friendly, courteous and polite and we were so happy that they took the time to check details with us and ask questions. It meant the move was much less stressful than it could have been.
House Removal Review Whistable Kent 27 July 17
The whole process was incredibly stress free. Everything went smoothly. Chris and Steven were an absolute delight. Friendly but professional, going the extra mile to ensure I was happy.
Everything was packed up and installed in my new home speedily but with care. I hadn’t imagined that the process would be so pleasurable but it was!
House Removal Review from Kent to Newport 20 July 17
The company made on 3 day removal as smooth as they could. They were helpful and courteous under trying conditions. We would have no hesitation in recommending them.
House Removal Review – Sissinghurst Kent 18 July 17
We have had 8 moves in the last 20 years and this was the best by a mile. Chris H and Mark were brilliant!! We will certainly be recommending your company.
Many thanks Rob and Jill.
House Removal Review – Sandwich Kent 11 July 17
The all round service was excellent. The team kept us informed and did what they said they would. Packing, loading and unloading were all smooth and efficient.
House Removal Review – Maidstone Kent 12 June 17
The Colin batt team were very professional, courteous super efficient in packing removal and safe delivery of our belonged to our new house on a hot day.
House Removal Review – Maidstone Kent 1 June 17
Steve and Walter were fantastic crew who made this move as easy and stress free as possible. Would recommend!
Thinking of moving home? Have you checked out Wye in Kent or the surrounding villages? Wye is a great medieval village on the outskirts of Ashford in the fold of the picturesque North Downs. In 2013 Wye was voted the third best place to live in the country by the Sunday Times and you may have seen the village in the TV series Perfect Village.
The village cum town is quintessentially British, with a farmers market twice a month. At Christmas you can also enjoy a street party and in the summer take walks along the Devils Kneading Trough.
Wye History
Wye has been an important crossing in Kent for centuries lying on the Pilgrims’ Way. The Romans built a settlement at the fording point of the River Stour on their road between Canterbury and Hastings. The village grew a meeting point and resting place for the weary medieval travellers. Since then the village has grown and now the travellers are mainly commuters.
Wye Properties
Like many of the villages in Kent, Wye boasts some beautiful houses, check out the medieval houses on Bridge Street. In fact in Wye you can find almost any type of property you fancy, from Georgian to 60s.
Transport Links
The train station allows you to get to Canterbury in 15 min and Ashford in a mere 6 min away, you can also reach London by train in 90min. By road Canterbury is only 12 miles away with the coast, Maidstone and London easily accessible from the M2 and M20.
Wye Schools
If you are looking for a primary school Lady Joanna Thornhill’s is graded as ‘outstanding’ by Ofsted as is Challock Primary School, which is only a few miles away. For secondary schools Highworth (Girls) in Ashford and Canterbury’s Simon Langton Grammar School for Boys and Barton Court Grammar are all also graded as ‘outstanding’.
Activities
Enjoy a walk along the North Downs and enjoy the views from the Devil’s Kneeding Trough or the Wye Chalk Crown. Further afield you have some great golf courses in Ashford or check out Chart Hills Golf Club in Biddenden. After all of this you might want to refresh yourself with a meal or a drink in the Tickled Trout or the New Flying Horse Inn.
Five of Kent’s towns have been ranked in the top 50 best places to live in Britain according to the Halifax Quality of Life Survey 2014, great news if you are moving to Kent or the South-East. We all know that Kent has some of the best places to live and it is nice that this is recognised.
The highest placed Kent town was Sevenoaks, which ranked 14th, followed by Tunbridge Wells which achieved 31st place. Ashford ranked in 38th, Tonbridge and Maidstone were 42nd and 44th respectively. If you are thinking of buying a house and moving to Kent you can’t go far wrong with these towns, they offer something for everyone.
Local Councillors of the top towns were very pleased. Leader of Ashford Borough Council, Gerry Clarkson, said:
Being named as the 38th best place in which to live in the UK is pleasing. It echoes everything residents have told us about the borough as a desirable place to live.
Nicolas Heslop, leader of Tonbridge and Malling Borough Council, said good schools, transport links to London and leisure facilities played a part in the borough’s placing.
As a region the South East dominates the survey, with over half of the towns found in this area. Hart in Hampshire was crowned the winner, as it has been for 4-straight years. Though, interestingly, only two London boroughs, Kensington and Chelsea and Bromley, made the top 50.
This is the ninth year that Halifax has completed the survey, which takes into account a variety of factors such as the labour market, housing, physical environment, health, education and personal well-being. Data is compiled from public agencies such as the Office for National Statistics, the Met Office and the British Crime Survey to produce the report.
What do you think – do you agree with the survey? We would love to hear your views on the best places to live in Kent and the South East. Where would you move to if you had the choice and why would you move house? Leave your comments and views below.
Top 50 Best Places to Live in the UK 2014
To find out more about the Quality of Life Survey check out the following link:
KENT RANKS HIGHLY AS ONE OF THE ‘BEST PLACES’ TO LIVE IN ENGLAND AND WALES
Kent has scored extremely well overall in a recent ‘Best Places to Live’ index produced by the The Telegraph. The index was constructed using average weekly incomes, crime rates, health, home ownership, and economic activity.
We know that when moving house local crime rates, health chances and incomes play a big factor in your decisions. This index provides a simple ‘at-a-glance’ overview of the areas where you live. The good news is that Kent has at least 6 areas in the top 10% of best places to live from Tonbridge & Malling to Maidstone and Medway. The table below shows the highlights but he full index can be found at http://www.telegraph.co.uk/finance/economics/11041812/Mapped-the-best-places-to-live-in-England-and-Wales.html
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