Category Archives: Company News

Great news – We’ve Partnered with Checkatrade

Great news, we are joining forces with Checkatrade and this partnership provides more recognition of our high quality house removals services and our commitment to customer satisfaction. We are pleased to say we flew through the accreditation process and are now:

Checkatrade Vetting

As a Checkatrade partner we have passed a series of rigorous background checks. These include an onsite visit and interview, criminal background checks, insurance verification and confirmation of our professional associations. These are all designed to ensure we are a professional and reputable company. Before endorsing us, they also checked our performance with some of our previous customers and checked the quality of our work, including reliability, tidiness, courtesy and workmanship.

Therefore the Checkatrade badge is more evidence of the quality of our removals and storage services. We are also members of the British Association of Removers and are ‘Approved’ by Kent County Council Trading Standards. Hence, these associations give you peace of mind that your house or piano move and storage is in safe hands.


Checkatrade information for Colin Batt Removals Ltd

Customer Reviews

Consumer reviews provide another benefit. Checkatrade independently organise customer feedback and any customer can leave a review. Every review is verified and published, the good and the bad. This means you get a true picture of the quality and professionalism of our Company. You can see the summary of all our reviews in the sidebar to the right.

 

Raising Standards

Checkatrade are committed to protecting consumers, supporting legitimate business and solving the UK’s rogue trade problem. Therefore, by working with them we hope we can continue to increase the standards in the removals industry.

We are proud to be members of Checkatrade. We hope it assures you of our high quality removals and storage services, as well as our commitment to customer satisfaction. Click here to see our profile or to leave a review.

Stuart Dadd – Our New Sales and Move Estimator

A warm welcome to Stuart Dadd who has joined our successful removals Company and is taking on the role of Sales and Move Estimator. Stuart is a great addition to our removals family and is bringing a wealth of business and sales experience.

Move Estimator and Surveyor

Free Removals Estimate and Quotes

Stuart is the Sales and Move Estimator and will therefore conduct our free, no-obligation quotes and surveys. He will visit your home, complete a full survey and answer all of your questions. Stuart will carry out a full internal and external review of your home so that we know exactly what you want moved and any specific needs you may have. He will also gather all the details for the move such as volume of furniture, vehicle access and packing requirements. As a result Stuart will be able to put together a personalised quote so you get exactly the move you want.

Stuart has lots of experience in customer service, having previously worked for such prestigious companies as Land Rover and Everest. He is perfectly suited to join our team and to deliver on our motto, Where Service is Key. He understands that everything we do is focused on delivering superior removals services to our customers. Hence, as the Move Estimator and Surveyor, Stuart is the foundation for all that we do.

Quality Removals and Storage

Stuart joins the Company at an exciting time. Our new store is growing with options for container storage, piano storage, climate-controlled storage and archive storage. We offer fantastic storage solutions for individuals and businesses, whatever your needs.

House Removals Sales and Move EstimatorWhen not thinking about house removals Stuart enjoys snooker, playing in the Medway league, martial arts, going to the gym and has a keen interest in photography. You will see some of his photographs on our website.

With Stuart’s help we look to extend our superior removals services and build on our great reputation. Over 99% of our customers recommend our services and we hope to grow that over the coming months and years. Colin Batt Removals provide high quality house removals, call Stuart today for a free, no-obligation quote for your house move.

British Association of Removers Audit 2016

We have just passed our annual British Association of Removers audit with flying colours. The audit is the yearly check of our house removals service, people and processes. The audit ensures we are delivering quality house removals to each and every customer. I am pleased to say we achieved a great result with very positive feedback. You can rest easy when you move house with Colin Batt Removals.

BAR Logo

The British Association of Removers (BAR) is your sign of quality and professionalism. They check everything from our warehouse and storage facilities, training schedules, complaints procedures, removals vehicles, advertising and after sales services. The BAR look into every aspect of our house removals services. They check we meet the required standard in every area before we can display the BAR logo. No stone is left unturned to ensure that each and every removal company that is awarded BAR membership is reputable, professional and offers you a safe house move.

We are very proud of the quality service we provide and the long history we have with the British Association of Removers. It is not only the BAR that recognise our excellent services but most importantly our customers. 99% of our customers would recommend all removals services, whether that is house removals, piano removals, container storage and climate controlled storage for fine art and antiques.

Team Effort

A big thank you to the whole team who constantly deliver brilliant removals. Every team member goes above and beyond for every one of our customers. Without their dedication and passion we would not be the outstanding removals company that we are nor would we have such a good reputation.

Look no further than Colin Batt Removals for a superior removal company that is recognised by professional bodies and customers alike. Colin Batt Removals have the removals skills, passion, dedication and expertise, whatever your house removal, piano move or storage need.

Learn more about the BAR here – http://www.bar.co.uk

Nepal Earthquake – One Year On

Just over a year ago the Nepalese people suffered immensely when the Nepal Earthquake hit the country killing 8000 people and making 3.5 million homeless. In every measure this was a huge tragedy that affected all walks of life. Last month the Kent Messenger wrote an article on the continued supported that Nepal has received from the people of Kent, specifically those in Folkestone. We are proud to say we have helped in a small way. We provided storage for emergency supplies at our store before they were shipped out to Nepal.

Immediately after the earthquake the Rotary Club of Folkestone began fundraising and gathering donations to help the Nepal Earthquake victims. We were able to donate storage space to allow the Rotary Club to gather the essential supplies before they were transported to Khathmandu Airport and beyond to the disaster zones. Others from Kent and Shepway have donated clothing and goods, the Rotary Club has raised more than £15 000 so far. A big thank you to all who have helped and donated their time, money or goods.

Whilst the initial emergency has passed the people of Nepal still have a great need for help and the Rotary Club continues to conduct fundraisers. Essential supplies such as food, shelter and medical supplies are still required as floods and landslides continue to displace people from their homes.

Nepal EarthquakeIt is easy to donate. Send a cash or a cheque made payable to ‘Help for Nepal Earthquake Disaster Relief Appeal’ to Independent Church Services, Church House, 136 Sandgate Road, Folkestone. Alternatively, an electronic bank transfer can be made directly to the Rotary Club of Folkestone using the reference ‘Nepal’. Their back details are Lloyds TSB, Folkestone Rotary Club, Sort Code 30-93-34 and Account Number 00575212.

Thank you to all have donated, your support has and will continue to make a big difference to the people of Nepal. They have lost lives, families and homes and need all the help we can provide.

Read more about the Nepalese disaster from the Kent Messenger here –http://www.kentonline.co.uk/search/?q=nepal

 

We’ve Moved! We Have A New Home

We’ve moved! We are extremely pleased and proud to announce that Colin Batt Removals has moved to a new site in Ashford and we now have a new and enlarged storage facility and offices. We have expanded and have more space to offer container storage, archive storage and piano storage. You can now find us at The Mill, Maidstone Road, near Hothfield, between Ashford and Maidstone.

Colin Batt Removals Map

Moving Home

We are sad to leave our old home in Challock, where we have been for over 30 years, but we are excited about the opportunities and potential at our new removals headquarters. If you are driving past our site on the A20 please pop in for a tea or coffee, we’d love to see you and show off our new home.

Removals Services

Our new site allows us to expand some of our services, whilst still offering the same high quality piano moves and house removals. These improved removals services include:

Container StorageContainer Storage

We use industry standard wooden containers to store approximately 250 cubic feet of furniture in each box. This is a cheap, secure and efficient way to keep your items safe and in top condition, whether you need to store your items for weeks, months or years. We provide inclusive comprehensive insurance for your items and you can access them at any time. Follow the link for more information about our Container Storage service.

Piano Storage

Pianos need careful protection and our storage facilities offer a safe and controlled environment for this very reason. Whether you need to store an upright piano, grand piano or square piano we have the facilities for you, we even offer a heated room to keep your piano in the best condition. For the gold standard of care we are able to store your grand piano on its legs, as it would be in your home. This is the best way to store your instrument and helps to maintain its pitch and tone.

To help keep your piano in prime condition throughout the storage period we can also offer a regular tuning service. Whatever your piano storage needs we the have facilities, experience and equipment to keep your piano stored for how ever long you need.

Archive Document Storage

Document StorageWe have a dedicated building to provide off-site archive storage for any all of your files, folders or documents. We have a flexible and scalable service where you can store anything from one box to hundreds with no fixed contract. This means you can free up valuable space in your home and office, leaving us to safely and securely store your files. We can collect or deliver items on request, in a matter of hours if required, and can securely shred the documents when you no longer need them.  We offer the complete document archiving and storage service; from cataloguing to collection, delivery to destruction. Click the link to learn more about our Document Storage services.

As well as all this additional storage Colin Batt Removals continue to conduct superior house removals for our many customers. We provide a complete removals service, from packing to insurance and storage to shipping. Whatever your removals needs we stand ready to help – just give us a call in the new office or you can write to us at Colin Batt Removals, The Mill Business Park, Maidstone Road, Hothfield, Ashford, Kent, TN26 1AE. We’re ready to help you say

‘We’ve Moved’!